Frequently Asked Questions
Do I need to have BlueZoom WiFi service to have VoIP Internet Phone Service?
No, you can
have VoIP service installed without BlueZoom WiFi service, however, you must have some sort of high speed Internet service to use VoIP.
If I sign up for VoIP Internet Phone Service, will I receive a new phone number?
No, you can keep your existing phone number with VoIP service.
How do I know if I am within BlueZoom WiFi's coverage area?
BlueZoom WiFi offers high speed Internet service to the majority of Mercer County, even in rural areas. The easiest way to
determine if you are within our coverage area is to set up a Site Survey by filling out the form located HERE.
What is your security method for the transmission of payments?
Blue Zoom uses SSL technology and adheres to all PCI Data Security Standard for storing cardholder data.
What is your consumer data policy?
Blue Zoom adheres to all PCI Data Security Standard policies and all consumer data will be private.
What are Blue Zoom's policies on returns and cancellations?
All of Blue Zoom's polices are contained in our contract for services, in the terms and conditions.